second-home-pet-care-faqs

Our Most Frequently Asked Questions

Let Us Answer Your Questions

We realise that before entrusting us with the care of your precious pets you will have lots of questions. Here we have tried to give answers to our most frequently asked questions. If you have a question  which is not answered here do just give us a quick call or drop us a line from our contact page. No question is a silly question and we would love to help and support you with the care of your precious pets.

Where are you located?

Second Home Pet Care 4 Invictus Court, Sale, Victoria 3850, Australia

What are your opening times ?

Monday to Friday 7am – 7pm  Pet Care at home service 7 Days a week

Are you insured?

Yes your pets are covered by our public liability insurance

Do you allow desexed dogs?

We can’t accept entire males or females at DDC. Only desexed dogs are permitted to attend Doggy Day Care

What if I am late for a pick up?

These things happen. If you are late for Doggy Day Care pick up (after 1900) we charge $1 per minute overtime for all clients.

Do you have a groomers?

“Yes! Our dog spa is open Tuesday, Wednesday and Thursday. For all enquiries please contact Robyn on 0421 664134.

How many dogs will I have in my group?

It depends on the day, we will always have social groups to suit the temperament so the numbers vary along with the amount of booked clients.

Do you post photos of the dogs online?

Yes! We have an instagram page, snap chat, Facebook and twitter so you have many ways to keep up with your dogs fun and games.

Can I bring treats?

Yes of course, we keep them to one side for your dog and then give them out after play times.

Did We Answer Your Questions?

If not just give us a quick call or drop us a line via our contact page